Privacy Policy

At The Grand Cat Hotel, we are committed to protecting your personal information and your cat’s information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We collect personal information you provide to us, such as your name, email address, phone number, billing information, and your cat’s details, when you make a reservation or contact us.

2. How We Use Your Information

We use your information to process bookings, communicate with you, provide customer support, improve our services, and send you important updates about your stay.

3. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies in your browser settings.

4. Information Sharing

We do not sell or rent your personal information. We may share information with trusted service providers who help us operate our business, subject to confidentiality obligations.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Payments are processed by our secure payment provider; we never store your full card details.

6. Your Rights

You have the right to access, update, or delete your personal information. Please contact us if you have any questions or requests.

This Privacy Policy may be updated from time to time. Changes will be posted on this page with an updated effective date.
Effective Date: August 1, 2026